1. Introduction
Welcome to Suppl. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
2. Information We Collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: includes first name, last name, username or similar identifier.
- Contact Data: includes billing address, delivery address, email address and telephone numbers.
- Financial Data: includes bank account and payment card details.
- Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version.
3. How We Use Your Information
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
4. Legal Basis for Processing
We process your personal data under the following legal bases: your consent, the performance of a contract, compliance with legal obligations, and our legitimate business interests. You have the right to withdraw consent to marketing at any time by contacting us.
5. How We Share Your Information
We may have to share your personal data with the parties set out below for the purposes set out in section 3:
- Internal Third Parties (e.g., other companies in our Group acting as joint controllers or processors).
- External Third Parties (e.g., service providers, professional advisers, regulatory authorities).
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.
6. International Data Transfers
We share your personal data within the Suppl Group. This will involve transferring your data outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards are implemented.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data.
8. Your Privacy Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent.
9. Security of Your Information
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
10. Cookies and Tracking Technologies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
11. Children's Privacy
Our website and services are not intended for children under 18 years of age. We do not knowingly collect data relating to children. If you become aware that a child has provided us with personal data, please contact us.
12. Changes to This Privacy Policy
We keep our privacy policy under regular review. This version was last updated on the date stated at the top of this page. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
13. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact our Data Privacy Manager via our Contact Page.